public housing resident q & a's


rossevelt glen apartments
Roosevelt Glen Apartments

How to pay rent
Rent may be paid by check or money order at the management office.  Rent is due on the first of each month. Rent that is not received by the 5th of each month will be charged a $25 late fee. Failure to pay rent is grounds for eviction. If you have any problems paying your rent on time, please contact the management office immediately.

How to report maintenance
If you are experiencing a problem in your apartment (e.g., leaking hot water heater, clogged drains, stove or refrigerator problems) call the management office and report the problem. If it is after hours you can call and leave the information on the voice mail. Be sure to leave your name, apartment number, phone number and a description of the problem. If it is an emergency, call the emergency beeper number.
ehlinger apartments
Ehlinger Apartments
What is an emergency?
An emergency can be any of the following:
- Fire or explosion in your unit or development
- Water flooding in the unit due to a drain or sewer stoppage or broken pipes
- All electricity in the unit is off (other than general power failure)
- Water running continually from plumbing fixtures
- Elevator breakdown
What to do in case of fire
Use common sense in using the fire extinguisher provided in each unit. If the fire is out of control, call the Fire Department by immediately dialing 911. Do not try to put the fire out yourself.
Please report fire damages to the management office. 
Practice these simple precautions:
- Do not smoke in bed
- Replace frayed electrical cords
- Do not store gasoline or flammable liquids in your home
- Do not allow your cooking stove to become greasy. Heat will ignite the grease and cause a fire.